Privacy policy

Who operates this store

Hishopie Naturals operates this store and website, including related information, content, features, tools, products and services, in order to provide you with a shopping experience (the “Services”).

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or otherwise communicate with us.

Please read this Privacy Policy carefully. By using the Services, you acknowledge that you have read it and understand the collection, use, and disclosure of your information as described here.

Personal information we collect

Contact details including your name, address, billing address, shipping address, phone number, and email address.

Financial and payment details: when you pay online, Cashfree Payments collects card, UPI or netbanking information on their page. We do not store your card number, CVV, or UPI PIN.

Transaction information including the items you view or purchase, returns, cancellations, and past orders.

Communications with us, including WhatsApp, AI call, and customer-support messages.

Device and usage information such as browser type, IP address, and how you use the site, as permitted by law.

How we use it

To process payments, fulfil orders, arrange shipping, handle returns, provide customer support, and confirm COD or online pay.

To detect fraud or misuse, comply with law, and send order-related messages. Promotional messages, if any, can be stopped by asking us on WhatsApp.

How we disclose it

With vendors who perform services for us (payment processing via Cashfree, couriers, IT). With law enforcement when legally required. We do not sell your phone number to other brands.

Children

The Services are not intended to be used by children. We do not knowingly collect personal information about children under the age of majority. A parent or guardian may contact us to request deletion.

Your rights

You may request access, correction, or deletion of personal information we hold, as permitted by Indian law. Contact us using the details below. We may need to verify your identity before we process a request.

Contact

Hishopie Naturals / Bodhi Herbals, A unit of Hishopie Naturals.

Honey Quarters, Pulari Junction, Beenachi, Poothikkad-checkdam Road, Sulthan Bathery, Wayanad, Kerala 673592, India

Phone: +91 97471 32465. Email: hishopiee@gmail.com, bodhiherbal9995@gmail.com, spicesways@gmail.com.